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Help Documentation

Product Creation & Enrichment

Step 1: Click on Enrich Products from the left-hand panel to access the enrichment interface.

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Step 2: You can enrich products using one of the following four input methods:

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  • Upload an Image

  • Enter a Product URL

  • Enter a Part Number

  • Existing Product from the catalog

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Step 3: Here, enrichment is shown using the Product Image method.

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  • Click on the “Image Upload” option.

  • Select and upload the image of the product you want to enrich.

  • Optionally, you can also enter the Product Title and Description.

  • Click on “Start Enrichment.”

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  • The enrichment process will take a few seconds to complete. Once done, the system will automatically generate and display the enriched product data.

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The enriched output will include the following information:

  • Basic Product Details

  • Marketing Information

  • SEO Content

  • FAQs

  • Marketplace and Platform Information (Channel Info)

  • Compliance Details

  • Identifiers and Metadata

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Product Enrichment of existing  products

Enrich a Single Product

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Step 1: Go to the Products tab and select the product you want to enrich.

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Step 2: This will open the Product Detail Page (PDP).

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Step 3: Click on the Enrich with AI button.

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  • The enrichment process will begin, and within a few seconds, the product will be updated with enriched content.

Bulk Enrichment


Step 1: From the Products tab, select multiple products that you want to enrich.

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Step 2: Click the Enrich button at the top of the page.

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Step 3: Select a template

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Step 4: Click on the  Enrich button bulk enrichment process will start.

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Step 5: You can track the progress and status in the Job History tab on the left-hand panel.

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Products Import

Feed Product Import
 
Step 1: Navigate to the Import Option
 

  • Go to the Products tab from the left-hand panel.

  • On the top-Left  corner, click the Import button.

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Step 2: Upload Your File
 

  • Use the upload interface to browse and select the data file you want to import.

  • Supported file types include:

    • Products

    • Categories

    • Relationships

    • Category Attributes

    • Category Linking

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Step 3: Select Entity Type
 

  • From the dropdown, choose the correct Import Type based on your file:

    • Products

    • Categories

    • Orders

    • Customers

    • Price Lists

    • Collections

    • Product Relationship 

    • Product Variants

    • Suppliers

    • Warehouses

    • Inventory

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Step 4: Apply the Correct Template
 

  • Select the template that matches your file format.

  • This ensures the system maps fields correctly during import.

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Step 5: Start the Import
 

  • Click on Start Feed Import.

  • The data will be processed, and within a few seconds, you’ll see the results on screen.

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Step 6: Track Import Progress
 

  • Open the Job History tab from the left-hand panel.

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Here, you can check the status:

  • Initiated – Import is in progress.

  • Completed – Import is successful.

  • Failed – Import did not process (check errors and retry).


 
⚠️ Important Note

  • Enable Create New Products only if the file contains products not already in your catalog.

  • Keep it disabled to update only existing products.

Channel Import

 
Step 1: Navigate to Channel Import

  • Go to the Products tab from the left-hand panel.

  • On the top-left corner, click the Import button.

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Step 2: Choose Import Type
 

  • You will see two options: Feed Import and Channel Import.

  • Select Channel Import

Step 3: Select the Channel
 

  • Choose the channel you want to import from, such as BigCommerce, Shopify, or any other available channel.

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Step 4: Select the Filter Type
 

  • All Products

  • Filter by SKU(s)

  • Filter by Create Date Range

  • Filter by Update Date Range

  • Filter by Entity ID(s)

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Step 5: Configure Import Type
 

  • Choose the type of import:

    • Full Import – Import all data from the channel.

    • Inventory Import – Import stock quantities only.

    • Price Import – Import product pricing.

    • Metadata Import – Import additional product details.

  • You can also disable specific import configuration options if not required.

  • By default, a notification will be sent to your login email ID once the import completes.

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Step 6: (Optional) Select Import Template
 

  • If you have a predefined import template, select it here.

  • This step is optional.

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Step 7: Start Import and Track Progress
 

  • Click on Start Channel Import.

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  • You can track the progress and status in the Job History tab from the left-hand panel.

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Products Export

Step 1: Select Products

 

  • From the Product Listing Page (PLP), select the products you want to export.

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Step 2: Choose Export Option

 

Click the Export button.

 

  • You will see the following export options.

  • All Products – Export all products from the PLP.

  • Selected Products – Export only the specific products you selected.

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Step 3: Choose File Format

 

  • Select the export format: CSV or Excel.

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Channel Export

 

Step 1: Open Advanced Export

 

Click on the Advanced Export option.

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Step 2: Select Channel and Template

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Choose the Channel you want to export data from.

 

(Optional) Select an Export Template if you have one.

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Step 3: Choose Export Type

 

Select the export type:

 

Full Export – Export all product data.

Inventory Export – Export stock quantities.

Price Export – Export product pricing.

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Step 4: Start Export

 

Click on Start Channel Export.

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NOTE: The export process will begin, and you can track its progress in the Job History tab.

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Category Creation

 Step 1: Click on the Categories option from the left-hand panel this will open the Categories page, where all existing categories are displayed.

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Step 2: Click on the “Import” button located at the top-left corner.

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Step 3: In the category creation form:

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  • Enter the Category Name.

  • Optionally, add a Description for the category.

  • If you are creating a subcategory, choose the appropriate Parent Category (this step is optional and only needed for subcategories).

  • You can also select a Template to associate with the category (optional).

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Step 4: Click on “Create” to save and create the new category.

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Category Import 

 

Step 1: Click on Products from the left-hand side panel to access the Product Listing Page.

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Step2: Click on the “Import” button located at the top-left corner.

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Step 3: In the import window, set the Import Type to “Categories.”

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Step 4: Select the appropriate Categories-based template from the template dropdown.

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Step 5: Click on “Start Feed Import” to begin uploading your category data.

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Note:

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After clicking Start Feed Import, you can track the import status in the Job History tab located on the left-hand panel. This section will indicate whether the import is initiated, in progress, completed, or failed

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Clone Product

A Clone Product feature creates a copy of an existing product (including its metadata, images, prices, SKUs/variants, and settings) so you can quickly create a new product without re-entering everything from scratch.


 

Step 1: Click on the existing product that you want to clone.

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Step 2: Then you’ll see three dots on the right side corner.

  • Click on them. You’ll see two options: Clone Product and Delete Product.

  • You need to click on the first option, Clone Product.

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Step 3: Once you click Clone Product, a new popup like this will appear.

Here you can choose how your new cloned product should be created.

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SKU Modification Mode

You can decide how to modify the SKU (product code) for cloned variants:

  • Prefix → Adds text before the existing SKU.
    Example: COPY-98AC-510989
     

  • Suffix → Adds text after the existing SKU.
    Example: 98AC-510989-COPY
     

  • Use Both → Adds both prefix and suffix.
    Example: COPY-98AC-510989-COPY


Product Categories
Choose which category the cloned product will belong to.
Example: Men’s Clothing (you can select one or more categories).
What to Clone
Select what parts of the product should be copied:

  •  Product Assets – copies images, videos, and documents.
     

  •  Product Variations – copies all size/color variants (e.g., S, M, L, XL).
     

  •  Product Relationships – copies relationships with other products (if any).
     

Select Product Options & Values
Here you can choose which color and size combinations should be cloned.
Example:

  • Colors → Black, Navy, Grey Marle
     

  • Sizes → XS, S, M, L, XL, 3XL
     

Preview: Below this, it shows
Variants to be generated:
which means new product variants will be created based on the selected options.
Select Assets to Clone
Shows all images linked to the original product.
You can uncheck any image if you don’t want it in the new product.
Also, you can add a new image URL or upload new files from your system.
Clone Summary (Right Side Panel)
Quick overview of what will be cloned:

  • Total Assets (e.g., 6 images)
     

  • Variations count (e.g., 18/18)
     

  • Categories and Relationships selected
    You can also see the SKU Preview → old SKU vs. new SKU.


 
Step 4: Click “Clone Product”

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NOTE: After checking all settings, click the Clone Product button on the top-right corner.
Your new product copy will be created. 

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Asset Upload

Step 1: Navigate to Digital Assets

  • Go to the Digital Assets tab.

  • You will see three asset types you can upload:

    • Image

    • Document

    • Video

  • Assets can be uploaded individually or in bulk.

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Step 2: Upload Images

 

  1. Click the Upload Assets button at the top.

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  • Browse and select the image(s) you want to upload.

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  • Select the field to map the image with, such as SKU, EAN, UPC, Product ID, or Custom Field.

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  • Choose the file format (naming convention) that matches your file.

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  • Click Upload & Import Asset(s).

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  • Track the progress in the Job History tab. Within seconds, the images will appear under the Images section.

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Manage Uploaded Assets

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  • Step 1: Click on any uploaded image to view details.

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Step 2: 

  • You can Edit the image.

  • Check product associations under Linkage.

  • Use the Transform option to resize, change filters, or rotate.

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Generate Images with AI

 

Step 1: Use the Create with AI option.

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Step 2: Enter a text prompt, and within seconds, new AI-generated images will be created.

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Product Listing Page

Step 1: Apply Single Filters
 

  • Use the filters available on the Product Listing Page (PLP).

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  • You can apply a single filter by searching with a specific SKU or Product Name.

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Example: Filtering by SKU or Product Name will show the matching products.

 

​​Step 2: Apply Multiple Filters

  • You can also apply multiple filters together.

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Example: Using both SKU and Product Name filters will narrow down results further.

  • This ensures you see only the exact products that match your criteria.

 

Step 3: Copy and Paste Data

  • You can copy and paste content directly from the cells.

  • Use Ctrl + C and Ctrl + V, just like in Excel.

 

Click on save changes

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Step 4: Customize the PLP View
 

  • Customize the Product Listing Page view by selecting your preferred template.

  • This allows you to see the data in a format that best suits your workflow.

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Price Lists Creation

Step 1: Create a New Price List

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Click on the Create New Price List button located at the top left corner of the screen.

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Step 2: Enter Price List Details
 

  • Provide the following details for your new price list:

  • Name – Enter a name for the price list.

  • Description – Add a short description to identify its purpose.

  • Default Currency – Select the currency for the price list.

  • Scope – Define the scope (for example, Global or Channel-specific).

  • Valid From – Select the start date for when the price list becomes active.

  • Valid To – Select the end date until which the price list remains valid.

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Step 3: Save the Price List
 

  • After entering all the details, click on the Create Price List button to save it.
     

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Your new price list will now be created and visible in the list view.

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