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Get a Bespoke Solution 
as per your Business Needs

Plugins start @ $99

Features

Product Import Management

  • Product Fetching from Suppliers, Systems, ERPs, WebsitesFiles (CSV, XLSX, JSON, SFTP)

  • Product Fetching from Platforms and Marketplaces (Shopify, Bigcommerce, Ebay, Etsy etc)

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Storefront and Marketplace Management

  • Multi Storefront Management

  • Multi Marketplace Management

  • Native Integrations Syncing 

  • Product Export (CSV, XLS, JSON, SFTP, Channels)

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Category Management

  • Category Hierarchy Management

  • Category Attribute Management

  • Validation and Rule Management

  • Default Values Prefilling

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Product Management

  • Products (SKUs) - Centralised Repository

  • PLM - Product Lifecycle Management

  • Unified Multi-Channel Listing Creation

  • Rule Based Pricing and Inventory Adjustments

  • Product Grouping & Segmentation

  • Advanced Search & Filters with Excel mode for Editing Products

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DAM - Digital Asset Management  

  • Storage of Images, Videos, PDFs, Links.

  • Image Transformations like Bulk Resizing, Background Removal

  • Image - Jpeg to Webp Conversions

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Product Quality Management

  • Automated Product Quality Check as per Compliances

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Catalog Management

  • Brand Portals

  • B2B Catalogs

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Workflow Management

  • Workflows & Automations

  • Webhooks and Triggers

  • Email Notifications​​

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Task Management

  • Task Templates

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User Management

  • Roles and Permissions​

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Analytics and Reporting

  • Standard Dashboards

Features

Integrations​​

  • 120+ Platform Integrations like Shopify, Bigcommerce, Magento, WooCommerce etc.

  • Marketplace Integrations like Ebay, Etsy etc.

  • ERP, POS, Middleware Integrations

  • API Access

 

Inventory Management

  • Real-time Inventory Tracking

  • Inventory Optimization

  • FIFO and FEFO Tracking

  • SKU Level Barcoding
     

Order Management

  • Omnichannel Order Processing

  • B2B Wholesale Features

  • Returns Management

  • Advanced Shipping Rules
     

Warehouse Management

  • Multi-Warehouse Support

  • Inward Logistics

  • Order Routing
     

Dropshipping

  • Supplier Integration for Direct Fulfillment

  • Automated Inventory Sync with Dropshipping Partners

  • Multi-Warehouse Dropship Routing

  • Real-time Order Status Updates for Customers
     

Wholesale B2B Commerce

  • Wholesale Customer App

  • Customizable B2B Order Workflows

  • Bulk Order Processing

  • Pricing and Discount Management
     

Shipping and Fulfillment

  • Carrier Integrations

  • Label Printing and Tracking
     

Returns & Refunds Management

  • Centralized Returns Processing

  • Gate Entry and QC for Returns

  • Automated Refunds and Adjustments

  • Marketplace Compliance for Returns
     

Analytics and Reporting

  • Profitability Reports

  • Smart Dashboards

  • Automated Reconciliation

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Features

Advanced Communication Solutions

  • SMS, Voice, Email, WhatsApp, IVR, Chatbots, Voice Bots, Video Bots

  • Role-specific AI Models: Support & HR

  • Emotion Understanding & Sentiment Analysis

 

Inbox & Workflow Automation

  • Shared Inbox with Collision Detection & Internal Notes

  • Smart Auto-Routing & SLA Management

  • AI Draft Suggestions & Instant Thread Summarization

 

AI Agents & Knowledge Retrieval

  • Autonomous AI Agents for Routine Queries

  • Multi-language Support

  • Knowledge Base Integration (RAG-powered)

 

Self-Service

  • AI-Powered Help Center

  • Auto-learning from Customer Feedback

 

Analytics & Insights

  • Agent & Team Performance Dashboards

  • Customer Sentiment Analysis

  • Response Time & CSAT Tracking

 

Integrations & Platform

  • CRM, E-commerce & Helpdesk Integrations

  • API-first, Headless & MACH-Compliant Architecture

Features

Integrations​​

  • 120+ Platform Integrations like Shopify, Bigcommerce, Magento, WooCommerce etc.

  • Marketplace Integrations like Amazon, Ebay, Etsy etc.

  • ERP, POS, Middleware Integrations

  • API Access

 

Inventory Management

  • Real-time Inventory Tracking

  • Inventory Optimization

  • FIFO and FEFO Tracking

  • SKU Level Barcoding
     

Order Management

  • Omnichannel Order Processing

  • B2B Wholesale Features

  • Returns Management

  • Advanced Shipping Rules
     

Warehouse Management

  • Multi-Warehouse Support

  • Inward Logistics

  • Order Routing
     

Dropshipping

  • Supplier Integration for Direct Fulfillment

  • Automated Inventory Sync with Dropshipping Partners

  • Multi-Warehouse Dropship Routing

  • Real-time Order Status Updates for Customers
     

Wholesale B2B Commerce

  • Wholesale Customer App

  • Customizable B2B Order Workflows

  • Bulk Order Processing

  • Pricing and Discount Management
     

Shipping and Fulfillment

  • Carrier Integrations

  • Label Printing and Tracking
     

Returns & Refunds Management

  • Centralized Returns Processing

  • Gate Entry and QC for Returns

  • Automated Refunds and Adjustments

  • Marketplace Compliance for Returns
     

Analytics and Reporting

  • Profitability Reports

  • Smart Dashboards

  • Automated Reconciliation

Features

Advanced Communication Solutions

  • SMS, Voice, Email, WhatsApp, IVR, Chatbots, Voice Bots, Video Bots

  • Role-Specific Models - Customer Support, Sales & Marketing, HR

  • Emotion Understanding & Analysis

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Customer Engagement & Experience

  • Personalization

  • Multichannel Campaign Management

  • Customer Journey Automation

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Transactional Messaging

  • Transactional Emails, SMS, Whatsapp

  • Campaign Performance Tracking

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AI & Automation

  • AI-based Personalization Engine

  • Marketing Automation

  • Predictive Segmentation

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Analytics and Insights

  • Actionable Insights

  • A/B Testing

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